UID : 100467 Carrier : TALKTALK Subject : %%TALKTALK%%(Due 08 August 18) RFC 599078145 : EXTERNAL : 6 CIRCUITS SERVICE IMPACTING :: Anticipated Downtime :1.0 hrs / 60 minutes : TTB Planned Works Notification :: Openreach Network Maintenance Carrier #RFC59907811












Maintenance

 

mail generated by mwhite

 

TalkTalk Business

Reference: RFC59907846

Due Date: 03 August 18

Please note: The following times denote the maintenance window duration. Any outage caused by this change could occur at any point during this window unless otherwise stated.

Start Time: 08/08/2018 00:05 am

End Time: 08/08/2018 01:05 pm

Overview of work

We have been informed by our supplier that they intend to carry out maintenance within their network. The purpose of this work is to carry out network development. During the maintenance window you may experience one period of outage to the maximum specified below. As this maintenance is not under the control of TalkTalk it may not be possible to reschedule it and we have provided all the information that we can.

REPLACE FAULTY SUB-METER

Services affected:
DSL EFM EAD EoFTTC FTTC

Impact to services
Anticipated Downtime :1.0 hrs / 60 minutes (nb for At Risk this is worst case)

Backout Plan
Revert back to known good configuration.

Additional notes or recommendations
If issues persist after maintenance window has closed please ensure CPE has been power-cycled and standard on site checks carried out before reporting a fault.

Geographical location of affected services
Haslington
Manchester East

If you have any queries regarding this work please contact Mike White,Andrew Waters or Gemma Gordon at TTBTechnical.ServiceManagement@talktalkbusiness.co.uk CCing your Service Delivery or Account Manager. Please ensure you change the subject line too'Query regarding RFC*****'

Please be advised that the TTB TSM core business hours are from 08:30 to 17:30 UK local time, Monday through Friday (except public holidays) and we may not able to respond outside of these hours.

TTB would like to apologise for any inconvenience caused by this maintenance.

Unless otherwise indicated the contents of this mail are classified as PRIVATE

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Exchange Code Exchange Name Circuit Ref #1 Circuit Ref #2 CASR Status Product Site Name Site Ref PostCode Primary Interconnect Secondary Interconnect RFC Partner ID System Customer Name
MREAS Manchester East 999999999 XXXX99999 Connected MPF GORTON RETAIL MARKET Manchester Gorton Extra M18 8LD Verizon Verizon_Wholesale
MREAS Manchester East 999999999 XXXX99999 Connected MPF GORTON RETAIL MARKET Manchester Gorton Extra M18 8LD Verizon Verizon_Wholesale
WMHAS Haslington 999999999 XXXX99999 EAD16769 Handover EADLA TESCO 5798 CrewArmsEssoExpr 5798-16070003 CW1 6DN npe001.tcm-01GE-1-9 NULL Verizon Verizon
WMHAS Haslington 999999999 XXXX99999 EAD12605 Handover EADLA Tesco 5798 Crewe Arms Esso Exp 191652032-21477153 CW1 6DN npe001.tcm-01GE-13-3 NULL Verizon Verizon
WMHAS Haslington 999999999 XXXX99999 Connected MPF TESCO 6419 CREWE EXTRA CW1 2DD Verizon Verizon_Wholesale
WMHAS Haslington 999999999 XXXX99999 Connected MPF Crewe Arms Esso Express CW1 6DN Verizon Verizon_Wholesale
#####