TM Forum Community

  • 1.  CIO role and responsibilities

    Posted Feb 19, 2017 19:34
    How will the responsibilities and role of CIO's change in the telecommunications sector? Additionally, will the chief technology officers role change in relation to IoT?

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    Johnny Garcia
    Entel Peru SA
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  • 2.  RE: CIO role and responsibilities

    Posted Feb 23, 2017 00:21
    Well definitely yes, in my opinion.

    a. CTOs need to promote collaboration. There was one thing clear about the field of IoT which everybody will agree. Its a collaborative effort, between various specialized groups. Smart Sensors, Communication, Real-time data processing, Machine learning etc all has to work together. No longer can the depts work in silos and expect some results.

    b. CTOs need to promote creative thinking. No longer can one say 'these are the use cases given to me by the Customer, and hence I will be happy implementing them'. The business analysts need to find new use cases, something which could not be thought of earlier. 

    c. CTOs need to promote training. Almost all the technologies are available as open source and the best of training available at a very less cost on the internet. Teams need to take advantage of this and get equipped.

    These are the few things I could think of.

    Thanks.

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    Anirban Konar
    Cognizant Technology Solutions
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    Original Message


  • 3.  RE: CIO role and responsibilities

    TM Forum Member
    Posted Feb 23, 2017 00:46
    Hi,

    I absolutely agree with Anirban. Another important challenge for the CIO will be security , the IoT enterprises laxity of security may render the CSP infrastructure vulnerable to catastrophic security breach . Here the CIO needs to collaborate with enterprises and come up with certain standard security practices that needs to be enforced strictly before offering the radio and infra coverage especially to IoT service providers.

    Regards
    Avadhut

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    Avadhut Deshpande
    Persistent Systems Ltd
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    Original Message


  • 4.  RE: CIO role and responsibilities

    Posted Feb 24, 2017 10:38
    As with everything else impacted by the IoE, <g class="gr_ gr_70 gr-alert gr_gramm gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" id="70" data-gr-id="70">scale</g> is going to break traditional enterprise practices and force a new paradigm.  From security to management to operations, up until recently, humans got away with directly controlling high-speed processing.  This was mainly due to devices being mindless slaves to human input.  Now devices are increasingly intelligent, more and more autonomous and our control is moving away from direct intervention into guidance.

    To this end, the CIO/CTO position is actually well-tailored to fulfill these emerging needs and policy-based control is what top executives excel at providing.  That stated, a large number of CIO/CTO executives tend to play in the immediate, respond reactively to crisis after crisis and these people will suffer a huge transition as the IoE simply overwhelms such approaches.

    I think TMF will be critical in this regard in helping to shape how incredibly large, complex, autonomous systems should behave, what best practices to employ when interacting with these systems and how to leverage adaptable policies to manage these devices as intelligent additions to a traditional human-only workforce.  Half measures, policy avoidance, and reactive management just will not survive in this new paradigm.

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    Ken Tola
    Bear Systems
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    Original Message