Open APIs

  • 1.  Help with Service Availability and Offering

    TM Forum Member
    Posted 25 days ago

    My company is starting on the journey of completely replacing our legacy tech stack with a new enterprise-level tech stack and we have decided to use the TMForum specs to tie this new stack together. We are a bit stuck on the pre-order/ordering process as we are having a hard time finding the proper path from GeogrphicAddress (673) + Party (632) > isServiceable > availableProducts[]. We have been staring hard at the 679, 620, and 645 specs and this has led to a few different camps forming. When we found the diagram in the introduction of the 645 spec, we thought we had found the answer, but alas it leaves room for plenty of questions as well.

     Since none of us have implemented TMForum before, we thought to seek the advice of fellow TMForum members who have. Do any of you care to share your thoughts on how this should be done with TMForum?

    A use case for the process we are working with would be a potential business customer at 123 Main St Alpharetta GA in our Western Georgia market from our SE region wishes to have internet service at their new office. We need to ensure our plant is connected to that address, we offer internet service there, and offer a product large enough to meet their needs.



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    Jacob King
    MetroNet
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  • 2.  RE: Help with Service Availability and Offering
    Best Answer

    TM Forum Member
    Posted 25 days ago
    Hi Jacob
    I recommend you look at the ODA use cases, published here.
    The various use cases (e.g. 2, 3, 4) show how APIs can be sequenced together for pre-ordering and ordering flows, including service qualification at a given address.
    Good luck.

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 3.  RE: Help with Service Availability and Offering

    TM Forum Member
    Posted 20 days ago
    Mr. Goldberg, thank you for taking the time to answer. That did get us going down the right road and around the next corner.

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    Jacob King
    MetroNet
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  • 4.  RE: Help with Service Availability and Offering

    TM Forum Member
    Posted 24 days ago

    Hi Jacob,

    Can I suggest that you and your team take a look at "IG1228 How to use ODA: Realizing use cases with Open APIs." There are use cases for a new party – creating your account, browse catalog and check Fiber technical availability, order capture for Fiber, order Delivery for Fiber. I think these should get you started.



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    George Glass
    TM Forum
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  • 5.  RE: Help with Service Availability and Offering

    TM Forum Member
    Posted 20 days ago
    Mr. Glass, thank you for taking the time to answer. That did get us going down the right road.

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    Jacob King
    MetroNet
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