I'm sorry, but the whole area of change management automation is completely outside my level of knowledge.
------------------------------
Jonathan Goldberg
Amdocs Management Limited
Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
------------------------------
Original Message:
Sent: Oct 23, 2020 04:54
From: Kalpana HV
Subject: API to accept customer feedback on notifications
@Jonathan Goldberg, could you please help.
Best Regards,
------------------------------
Kalpana HV
Colt Technology Services
Original Message:
Sent: Oct 22, 2020 09:21
From: Kalpana HV
Subject: API to accept customer feedback on notifications
Hi All,
We have a requirement where "Change Request" notifications to be sent to customers and an option to be given to customers to provide feedback on change request schedule. Would like to know forum's recommendation for the same.
Thanks,
------------------------------
Kalpana HV
Colt Technology Services
------------------------------