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API to accept customer feedback on notifications

  • 1.  API to accept customer feedback on notifications

    TM Forum Member
    Posted Oct 22, 2020 09:21
    Hi All,

    We have a requirement where "Change Request" notifications to be sent to customers and  an option to be given to customers to provide feedback on change request schedule. Would like to know forum's recommendation for the same.

    Thanks,

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    Kalpana HV
    Colt Technology Services
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  • 2.  RE: API to accept customer feedback on notifications

    TM Forum Member
    Posted Oct 23, 2020 04:55
    @Jonathan Goldberg, could you please help.

    Best Regards, ​

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    Kalpana HV
    Colt Technology Services
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  • 3.  RE: API to accept customer feedback on notifications

    TM Forum Member
    Posted Oct 24, 2020 14:01
    I'm sorry, but the whole area of change management automation is completely outside my level of knowledge.

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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