Hi Kalpana
See also the discussion on the other thread
here.
But as a general rule my opinion is that you should not modify event contents at source because you don't know (or sometimes even care) who is listening to the events.
It's up to the listener to ignore fields that it does not need/understand.
Why is there a problem sending the specification field - as I understand it it's just an entity ref with opaque IDs.
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Jonathan Goldberg
Amdocs Management Limited
Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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Original Message:
Sent: Oct 28, 2020 06:53
From: Kalpana HV
Subject: How to send response to API notifications
The API under discussion is Change Management API. As a network service provider, we will be to notifying customers like Microsoft on the planned outages. We are planning to extend changeRequest notification resource model as below:
But, we don't want to send "specification" field to customer. But "specification" is a mandatory field in ChangeRequest data model (As per Change Management API conformance document). Would it be OK if we remove the "specification" field in the notification payload to Microsoft.
Best regards,
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Kalpana HV
Colt Technology Services
Original Message:
Sent: Oct 27, 2020 12:17
From: Jonathan Goldberg
Subject: How to send response to API notifications
Hi Kalpana
It would help if you could give a concrete business example for this interaction, with realistic names for the customer, the content of the notification, and what type of feedback you expect the customer to give.
I guess the community will be able to advise you more easily once concrete use cases are on the table.
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Jonathan Goldberg
Amdocs Management Limited
Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
Original Message:
Sent: Oct 27, 2020 11:01
From: Kalpana HV
Subject: How to send response to API notifications
Hi All,
We have a requirement where API notifications to be sent to customers and an option to be given to customers to provide feedback on the notification. Would like to know forum's recommendation for accepting customer's feedback for notification message.
Thanks,
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Kalpana HV
Colt Technology Services
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