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Which is the status of TMF 697 work order?

  • 1.  Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 09, 2021 11:32
    I saw in the past that this API has been selected to handle the work order for repair in service assurance based on Incident Ticket.
    It should be good to have some update about the standardization or roadmap

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    Massimo Moreschini
    Telia Company
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  • 2.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 10, 2021 06:09
    Hello Massimo,

    The workOrder API is work in progress but the swagger has been approved, so it will be available very soon on the TMF open API git hub. Probably @Alan Pope can update this when the swagger is available.
    For the other artefacts like the userGuide this is on our to-do list under @Pierre Robitaille leadership.

    Hope it helps,

    Ludovic
    ​​

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    Ludovic Robert
    Orange
    My answer are my own & don't represent necessarily my company or the TMF
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  • 3.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 10, 2021 11:33
    Hello Massimo,

    A link to the TMF697 Work Order API Swagger has been added to the Open API Table - Early Adoption (Beta) - TM Forum Ecosystem API Portal - TM Forum Confluence.

    Regards,

    Alan


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    Alan Pope
    Collaboration Manager
    TM Forum
    United Kingdom
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  • 4.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 16, 2021 04:32
    Hi Alan,

    I looked at the swagger and I was a bit disappointed to see that it is not really alligned with the SID model.
    According to "GB922_common_v21 2.6.7 WorkOrders" both the WO and the WO items are linked to projectElements.
    At the lowest level that means a WO item doesn't link to "Work" but it links to "Activity".
    Using that model it also links to an ActivitySpec and a catalog of activities. I really feel this catalog aspect is really overlooked in this Beta version.
    Workforce management systems typically already have this concept of activity catalog and we should be able to refer to that.

    Regards

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    Koen Peeters
    Ciminko Luxembourg
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