Hello TMForum,
I've got two questions related to party and customer management.
I'd like to allow for read access and modification of some customer details.
My interpretation is that some customer related attributes could be addressed by
a) TMF632 Party Management
Individual.familyName
Individual.fullName
Individual.individualIdentification[] - reference to legal documents
Individual.location - temporary/legal location address related to individual, e.g.: home address,
Individual.contactMedium[] - mail correspondence address, email address, telephone number for contacting,
relatedParty -> Customer (reference to a role from TMF629)
b) TMF629 Customer Management
Customer.name - the same as TMF632 Individual.fullName
Customer.account -> BillingAccount (refernce to TMF666 BillingAccount)
Customer.agreement
Above all this data I still would like to capture the
- the billing address - that should be present on the invoices,
- address location for installed services that customer is billed for under given BillingAccount,
I'm not sure how to express these address in the CRM application context. Could you help?
Also considering that I'd have B2C and B2B customers is my understanding correct that I should use seperatlly two API calls for such details:
- B2C customers - GET /individual/{id} + related TMF629 /Customer
- B2B customers - GET /organization/{id} + related TMF629 /Customer
?
Cheers,
Bartosz
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Bartosz Kluzek
Liberty Global Services B.V.
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