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Address details of Customer: TMF629_CustomerManagement

  • 1.  Address details of Customer: TMF629_CustomerManagement

    TM Forum Member
    Posted Sep 27, 2019 09:54
    Hi ,

    We are using TMF629_CustomerManagement  and we could not find the address details of a Customer captured in any of the entities within Customer Management. Can you please guide as to where is this information captured ?

    Regards,
    Sheeja

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    Sheeja Soby
    Infosys
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  • 2.  RE: Address details of Customer: TMF629_CustomerManagement

    TM Forum Member
    Posted Oct 01, 2019 14:13
    Hi,

    Address details can be provided as MediumCharacteristic.

    Regards

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    Koen Peeters
    Ciminko Luxembourg
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  • 3.  RE: Address details of Customer: TMF629_CustomerManagement

    TM Forum Member
    Posted Oct 03, 2019 03:19
    Thanks Koen.
    How do we handle the shipping and billing addresses for a Customer/Order ?

    Regards,
    Sheeja


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    Sheeja Soby
    Infosys
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  • 4.  RE: Address details of Customer: TMF629_CustomerManagement

    TM Forum Member
    Posted Oct 03, 2019 12:31
    For Shipping, take a look at TMF622 Product Order Management. You will see there that the embedded Product for an Order Item has a RelatedPlace, which includes a Role attribute. So you could have a shipping address indicated by role="shipping"
    For Billing, take a look at TMF666 Account Management. You will see there that a Party Account derives from Account, and Account has Contact with contact medium, which would presumably be the billing address.
    Hope it helps

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    Jonathan Goldberg
    Amdocs Management Limited
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  • 5.  RE: Address details of Customer: TMF629_CustomerManagement

    TM Forum Member
    Posted Apr 12, 2021 14:18
    Hello Jonathan,
    Is there a reason why the RelatedPlace is restricted to Product. What if i am ordering a Product Offering and want to to mention a delivery address to it ?

    Regards,
    Vinoth


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    Vinoth Somasundaram
    Ericsson Inc.
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  • 6.  RE: Address details of Customer: TMF629_CustomerManagement

    TM Forum Member
    Posted Apr 13, 2021 02:13
    Hi Vinoth
    You don't order a product offering. Product offering is in the catalog. You order a product, which is instantiated from the product offering that you chose.
    The delivery address will be a related place on that product.
    Hope it helps

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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