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TMF 644 - Audit information

  • 1.  TMF 644 - Audit information

    TM Forum Member
    Posted Mar 19, 2021 09:54
    Hi All,
    Is there a standard way to pass information about salesperson, salespoint, sales channel, generally the end user how did an action.
    We are working on Privacy Management 644, and I don't see any simple answer how to pass this information.

    Regards,

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    Paweł Szczotka
    Polkomtel S.A. (PLUS
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  • 2.  RE: TMF 644 - Audit information

    TM Forum Member
    Posted Mar 21, 2021 08:21
    Hi Pawel
    Can we clarify your question. Perhaps you are referring to the ability to do generalized business auditing?
    Or rather are you looking specifically for auditing the privacy management. Here also, you could be talking about auditing the granting and withdrawing of consents, or the auditing of access to personal data?

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 3.  RE: TMF 644 - Audit information

    TM Forum Member
    Posted Mar 22, 2021 06:38
    Hi Jonathan,
      We have just started from privacy management, and I look for more general approach. In our current systems we always store information about business origin of an action. This information is used to solve some claims, address security and at the end commission calculation for sales people.
      In any business action, it could be a new contract, consent collection, service modification, we need to store a business context in terms of salesman, date time, and sales point . I  took a look into TMF OpenAPI and I don't see the standard way how to pass such information,
      If there is no standard way, then what will be the best approach in terms of privacy management

    Regards,


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    Paweł Szczotka
    Polkomtel S.A. (PLUS)
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  • 4.  RE: TMF 644 - Audit information

    TM Forum Member
    Posted Mar 22, 2021 09:45
    Hi Pawel
    You can of course extend your API implementation to pass additional information in POST or PATCH.
    We would need to discuss in the Open API team to see if this (I would call it Business Auditing) could become part of core APIs.
    Thanks for raising this

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
    ------------------------------