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TMF-652-Resource Order Management - Can it be generated from COM ?

  • 1.  TMF-652-Resource Order Management - Can it be generated from COM ?

    TM Forum Member
    Posted Jan 24, 2020 08:29
    HI Experts,
    As per TMF-652-Resource Order Management - Can a a resource order be generated from Customer Order Management (COM) to Service Order Management (SOM) layer or it always has to be an order generated from Service Order Management to Technical Order Management (TOM) layer based on service & technical resource modeling done by service catalog management system ? 

    I have a scenario where an equipment detail has to be sent from CRM to COM to SOM. And the options are either COM sends the equipment info to SOM as a characteristics within a CFS or SOM queries COM to get the details/type of the equipment. Which one would you recommend ? 

    Thanks for your insight.

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    Regards, Biraj
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