Hi Sadhasivam
The need for a Customer Preference API has been identified in the Open API team, and it is being worked on (it already has a number. TMF718).
I don't know what the schedule is, but watch this space.
In the meantime if you have any specific requirements or suggestions based on your experience, feel free to share them.
Specifically for consents relating to data use (e.g. as per GDPR), as distinct from other preferences, we have a dedicated privacy API TMF644, which is currently in pre-publication (beta), you can find it
here.
Hope it helps
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Jonathan Goldberg
Amdocs Management Limited
Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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Original Message:
Sent: Jun 22, 2020 11:02
From: Sadhasivam Angamuthu
Subject: Customer Preferences
Hi Team,
We are looking for ways to represent the customer's preferences (in API model) like Opting for survey, Manage his/her consent to receive marketing campaign emails/text, various other preferences like theme. I looked at the following APIs,
- TMF629_Customer_Management_Specification
- TMF632_Party_Management_API_REST_Specification
I gather that we have options to record preferred contact medium, not the other preferences.
Regards, Sadha
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Sadhasivam Angamuthu
Tracfone Wireless, Inc
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