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TMF648 - relation between quote and shopping cart

  • 1.  TMF648 - relation between quote and shopping cart

    TM Forum Member
    Posted Jun 14, 2019 02:17
    Quote will be first step for capture customer needs in terms selection of appropriate Product offering. The step involves browsing the catalog , selecting Offering and placing into the shopping cart. However, looking into TMF648 unable to find the relationship between quote and shopping cart. ​

    Insights around the relationships , dependencies will help to understand APIs in context with each rather in silos and applying in for business scenarios.

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    Ashish Doodhwala
    Ericsson Inc.
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  • 2.  RE: TMF648 - relation between quote and shopping cart

    TM Forum Member
    Posted Jun 17, 2019 07:25
    Hello Ashish

    My perpective is that Quote is used for B2B process and shopping cart for B2C (in particular when order capture is done on web). There is no interaction between them. Both are converted in product order.

    Hope it helps

    Ludovic

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    Ludovic Robert
    Orange
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  • 3.  RE: TMF648 - relation between quote and shopping cart

    Posted Jun 18, 2019 05:13
    Exact, a Quote is part of the B2B process.
    B2C is supported directly by an order

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    Santiago Lorente Jurado

    Senior Customer Experience Solutions Expert