Hello,
I am trying to gain an understanding on the SO APIs - notification types and states.
Primarily in our implementation, we see usage of the following event types -
- ServiceOrderCreateNotification
- ServiceOrderStateChangeNotification
- ServiceOrderAttributeValueChangeNotification
What I seem to be missing is the possible Order States each notification type can send? By this I mean, CreateOrder notification wouldn't possibly send the state other than acknowledged or rejected - on these lines, is there anything documented where one can see the notification type to 'possible states' mapping?
Also, On order validation and acceptance, a sync response with HTTP status 201 is sent by the server. Is this sent once the order state has already moved to acknowledged/rejected or before that? Would there still be a need to send an Async notification of CreateOrder type with the acknowledged/rejected state?
Thanks
Shashank
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Shashank Inamdar
Vlocity
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