Hi All,
Hope you are doing well.
I want your advice on which API should we use to implement below use case:
Before creating a product offering in the catalog manager, we need to define a CS offer ID in the charging system so that it will be available to be included as a resource in the product. So the scenario in our legacy system is something like below:
1. MKT team share the information about offer which they want to create with CS team.
2. CS team go and create a related CS offer ID in the charging system and share with MKT team
3. MKT team share the offer information and CS offer ID with catalog manager MSO to create the product
4. catalog manager MSO guys create the offer
We want to automate above process. So that MKT guys raise their request in the system and setup the steps which is required for launching the offer.
Please note currently our charging system doesn't support any integration with other system so that we can create the CS offer ID and other attributes automatically, so this tasks will remain as a manual activity. Actually we want to enable MKT team to define a workflow for the manual activities which is required for launching an offer.
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Arash Zolfaghari
Tecnotree
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