Open APIs

Hi Everyone,

Few Questions:

If we look at the Service State model given in the TMF641 document, it seems that the fulfillment work flow should not just be dependent on Order Item Action, rather it should also consider the Service State that is being requested in Service Order. 
So if the Order Item has action as Add and Service State is Designed, the fulfillment workflow should only execute the Design activities.
Similarly,  if the Order Item has action as Add and Service State is Active, the fulfillment workflow should only execute the Design, Reserve and Activation activities.
Is this understanding correct?

Another question: How Service Order Item States are related to Service States?
if in a particular Service Order, the Order Item has action as Add and Service State is Designed, the fulfillment workflow would execute the Design activities and Mark the Service Order Item as Completed?.
In such case, how the request would come to make the service active - new POST with Order Item action as Modify and Service State as Active?
OR
the 1st Order needs to be kept in IN PROGRESS state and the request to make service Active will come as PATCH?

------------------------------
Prashantkumar Sonawane
Amdocs Management Limited
------------------------------

Hello Prashantkumar 
For my perspective you got it.
The service order item describes a request to performean action to a service. The service state is part of this request.
the service order item state is use to track the action progress. There is in fact not really a hard link between service order item state and service state.

Regarding your second point.
You 'll have a POST serviceOrder
with an item with action add for a service to be in state designed.

Suppose everything goes well
The service order item state is completed
The service #48 in your inventory in designed state.
(if thing goes bad the service is not created and the service order is failed state)

Late you want to activate it.
So here you'll POST a service order (a new service order)
with an item with action change for  service #48 to be in state active.

Hope it helps
Ludovic


​​

------------------------------
Ludovic Robert
Orange
My answer are my own & don't represent necessarily my company or the TMF
------------------------------

Original Message:
Sent: May 05, 2020 23:14
From: Prashantkumar Sonawane
Subject: TMF641: Order Item Action, Service State and Service Order Item State

Hi Everyone,

Few Questions:

If we look at the Service State model given in the TMF641 document, it seems that the fulfillment work flow should not just be dependent on Order Item Action, rather it should also consider the Service State that is being requested in Service Order.
So if the Order Item has action as Add and Service State is Designed, the fulfillment workflow should only execute the Design activities.
Similarly,  if the Order Item has action as Add and Service State is Active, the fulfillment workflow should only execute the Design, Reserve and Activation activities.
Is this understanding correct?

Another question: How Service Order Item States are related to Service States?
if in a particular Service Order, the Order Item has action as Add and Service State is Designed, the fulfillment workflow would execute the Design activities and Mark the Service Order Item as Completed?.
In such case, how the request would come to make the service active - new POST with Order Item action as Modify and Service State as Active?
OR
the 1st Order needs to be kept in IN PROGRESS state and the request to make service Active will come as PATCH?

------------------------------
Prashantkumar Sonawane
Amdocs Management Limited
------------------------------

Yes, It answers my question. Thanks!

------------------------------
Prashantkumar Sonawane
Amdocs Management Limited
------------------------------

Original Message:
Sent: May 06, 2020 02:24
From: Ludovic Robert
Subject: TMF641: Order Item Action, Service State and Service Order Item State

Hello Prashantkumar
For my perspective you got it.
The service order item describes a request to performean action to a service. The service state is part of this request.
the service order item state is use to track the action progress. There is in fact not really a hard link between service order item state and service state.

Regarding your second point.
You 'll have a POST serviceOrder
with an item with action add for a service to be in state designed.

Suppose everything goes well
The service order item state is completed
The service #48 in your inventory in designed state.
(if thing goes bad the service is not created and the service order is failed state)

Late you want to activate it.
So here you'll POST a service order (a new service order)
with an item with action change for  service #48 to be in state active.

Hope it helps
Ludovic


​​

------------------------------
Ludovic Robert
Orange
My answer are my own & don't represent necessarily my company or the TMF

Original Message:
Sent: May 05, 2020 23:14
From: Prashantkumar Sonawane
Subject: TMF641: Order Item Action, Service State and Service Order Item State

Hi Everyone,

Few Questions:

If we look at the Service State model given in the TMF641 document, it seems that the fulfillment work flow should not just be dependent on Order Item Action, rather it should also consider the Service State that is being requested in Service Order.
So if the Order Item has action as Add and Service State is Designed, the fulfillment workflow should only execute the Design activities.
Similarly,  if the Order Item has action as Add and Service State is Active, the fulfillment workflow should only execute the Design, Reserve and Activation activities.
Is this understanding correct?

Another question: How Service Order Item States are related to Service States?
if in a particular Service Order, the Order Item has action as Add and Service State is Designed, the fulfillment workflow would execute the Design activities and Mark the Service Order Item as Completed?.
In such case, how the request would come to make the service active - new POST with Order Item action as Modify and Service State as Active?
OR
the 1st Order needs to be kept in IN PROGRESS state and the request to make service Active will come as PATCH?

------------------------------
Prashantkumar Sonawane
Amdocs Management Limited
------------------------------