Open APIs

Expand all | Collapse all

TMF 696 for Churn Prediction Score

  • 1.  TMF 696 for Churn Prediction Score

    TM Forum Member
    Posted Jul 21, 2021 07:48

            Can TMF 696 Risk Management API be utilized for getting Churn Score for a PartyRole ? Currently following risk types are defined for PartyRole entity.

    • IDConfidenceRisk PartyRole might not be genuine (e.g. Identity Theft)

    • FraudRisk PartyRole predicted to practice

    • fraudBadPaymentRisk PartyRole predicted to avoid

    • paymentsCreditGamingRisk PartyRole predicted to engage in credit gaming

      Can additional Risk Type  (say ChurnRisk) be added to the list of enumeration as extension and used to evaluate churn score ?

      @Jonathan Goldberg kindly advise.

    ​​

    ------------------------------
    Indranil RoyChowdhury
    Ericsson Inc.
    Solution Architect
    ------------------------------


  • 2.  RE: TMF 696 for Churn Prediction Score

    TM Forum Member
    Posted Jul 26, 2021 01:55
    Hi Indranil,

    Good idea, yes, I think that  additional risk types such as ChurnRisk, can be to the list of enumeration as extension.


    ------------------------------
    Gadi Solotorevsky
    Amdocs Management Limited
    ------------------------------



  • 3.  RE: TMF 696 for Churn Prediction Score

    TM Forum Member
    Posted Jul 26, 2021 02:30
    Thanks @Gadi Solotorevsky for your feedback.
    In the same way as any other Open API, this Risk API can be extended to meet your specific use cases. Of course you would have to provide the implementation that is capable of assessing and returning these new types of risk, and the consumer of the API ​would have to learn how to deal with the new returned types.

    ------------------------------
    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
    ------------------------------