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  • 1.  TMF641: Delete Operation, Cancel Support

    TM Forum Member
    Posted May 06, 2020 01:05
    Hi Everyone,

    How cancelling a service order is expected to be implemented? I do not see any specific API or Operation for that.

    How does Delete operation come into picture? 
    Does it work only on Completed Service Order or In Progress orders also?
    When on In Progress orders, isn't it similar to Cancel?
    When on Completed orders, does it mean to remove Service from Service Inventory/Network or just deleting service order instance (why would Consumer system request that)?

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    Prashantkumar Sonawane
    Amdocs Management Limited
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  • 2.  RE: TMF641: Delete Operation, Cancel Support

    TM Forum Member
    Posted May 06, 2020 02:28
    Hello Prashantkumar 

    We introduce in next release a cancelServiceOrder resource for cancelling in progress service order (and check of course if possible to cancel).
    It will work same than what we done in productOrder (with a cancelProductOrder) so waiting for the release of TMF641 you can get a look on Product Order to get a glimpse on the design.

    Hope it helps

    Ludovic

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    Ludovic Robert
    Orange
    My answer are my own & don't represent necessarily my company or the TMF
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  • 3.  RE: TMF641: Delete Operation, Cancel Support

    TM Forum Member
    Posted May 08, 2020 13:31
    Thanks!

    Along with cancelling whole Service Order, I assume we will also have support to cancel specific Service Order Item.

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    Prashantkumar Sonawane
    Amdocs Management Limited
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