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CustomerFacingServiceSpec Characteristic queries

  • 1.  CustomerFacingServiceSpec Characteristic queries

    TM Forum Member
    Posted Aug 31, 2020 14:36
    Hi @Jonathan Goldberg,

    We have queries regarding the customer facing service spec characteristics. We have two type of offer Residential and Business. Both offer will have single product specification having below mentioned service.

    1. Voice
    2. Data
    3. International Roaming (IR)

    We want to make International roaming service optional for Residential offer and Mandatory for Business offer. We want to use Customer facing service spec characteristics for marking this as optional or mandatory. How can we override this characteristics as Product spec level? Could you please guide us. We are referring below structure which is not getting mapped with our requirement.

    Zalak Gandhi
    Sterlite Technologies Limited

  • 2.  RE: CustomerFacingServiceSpec Characteristic queries

    TM Forum Member
    Posted Sep 06, 2020 05:03
    Looks like this is a similar or duplicate post, please see my answer to the other post here.
    Hope it helps

    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.