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"customer Hub" definition

  • 1.  "customer Hub" definition

    TM Forum Member
    Posted Dec 07, 2018 07:39
    good day Colleagues


    can someone let me know where here in TM I can find a "customer hub" definition according to TM ?
    I am about to build a new data architecture and very keen on be TM recommendation compliance
    #AIandData
    #CustomerExperience
    #TMForumGeneral

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    Andrzej Borowski
    T-Mobile Hungary Communications Company Limited by Shares
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  • 2.  RE: "customer Hub" definition

    TM Forum Member
    Posted Dec 19, 2018 12:16
    Not sure what you mean by, "customer hub".  You could be referring to:
    • CPE - Such as an ethernet switch at the customer
    • Distribution Equipment - Like a DSLAM or Metro-Switch that serves multiple customers
    Where is the "customer hub" in your architecture?

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    Brian LaVallee
    INVITE Communications Co. Ltd
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  • 3.  RE: "customer Hub" definition

    TM Forum Member
    Posted Dec 20, 2018 06:33
    good day Brian

    I did mean IT software architecture not hardware one.

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    Andrzej Borowski
    T-Mobile Poland SA
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  • 4.  RE: "customer Hub" definition

    TM Forum Member
    Posted Dec 20, 2018 06:59
    Now I really don't know what you mean.  Software does not have a hub.
    See the OSI model for details about software communication.

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    Brian LaVallee
    INVITE Communications Co. Ltd
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  • 5.  RE: "customer Hub" definition

    TM Forum Member
    Posted Dec 20, 2018 08:15
    good day Brian

    my intention was to get more knowledge about high-level telecom software architecture components (like data warehouse, big data, etc)
    i do not mean network devices and their software equipped with

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    Andrzej Borowski
    T-Mobile Poland SA
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