At TM Forum Live! Asia 2017 in December, I'm going to be talking about whether the chatbot will be a game-changer for customer experience. In relation, I've written an article about how big data is the unsung hero powering artificial intelligence.
Do you agree? Will chatbot be a game-changer for customer experience?
Read more here.
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Doron Youngerwood
Amdocs Management Limited
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