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  • 1.  Orchestration Concept

    Posted Apr 28, 2021 13:13
    Hi TM forum Team,

    Most of the time, to achieve desired customer experience, we end up having orchestration service between customer experience and domain APIs. Does the Tm forum offer an orchestration concept? Not able to locate any info in relation to orchestration.

    Regards,
    Amit
    #CustomerExperience

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    Amit singhal
    AT&T Inc.
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  • 2.  RE: Orchestration Concept

    Posted Apr 28, 2021 14:26
    Hi Amit
    Some work is going on in the ODA collaborative project in this area. Team members are showing business processes as alternatives, sometimes orchestrated by a process API, and sometimes by the consumer. @Ludovic Robert, @Alexis De Peufeilhoux, and @Sylvie Demarest might be able to give more information and refer you to relevant materials.​​​
    Hope it helps

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 3.  RE: Orchestration Concept

    Posted Apr 28, 2021 17:07
    Indeed two different approaches to orchestration are illustrated with some typical use-cases in https://www.tmforum.org/resources/reference/ig1228-how-to-use-oda-realizing-use-cases-with-open-apis-v3-0-0/

    @Amit singhal : contributions of further approaches to orchestration and/or more use-cases for illustration are welcome
    ​

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    Alexis de Peufeilhoux
    Deutsche Telekom AG
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    Original Message


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