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  • 1.  GIfting

    Posted Sep 23, 2020 07:23
    Hello Team,

    I need to understand one use case of gifting for postpaid subscribers. The case is as a postpaid subscriber, I want to gift 5GB Data (Add-on) for next 3 months to my family member but I want that charges of 5GB Data to be charged in my regular Invoice for next 3 months and benefits to be given to my family member.

    How should we model this case in Billing and Revenue Management (BRM).
    Please suggest.
    #CustomerExperience
    #General

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    Raj Gahalot
    STL
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  • 2.  RE: GIfting

    TM Forum Member
    Posted Sep 23, 2020 10:00
    Hi Raj
    At least from Open API perspective, the way to do this would be to set the billing account information in the Product Order (TMF622). Presumably the add-on is some Product Offering with a Product Offering Price, representing (shall we say) the charges for the 5GB data. This will be instantiated as a Product Price within the Product Order, and Product Price has a relationship with the Billing Account that will pay the charge.
    So in the Product Order that creates the postpaid line, all the product prices will be directed to your family member's billing account, but the product price for the 5GB allowance will be directed to your billing account.
    Of course your implementation would need to get some authorization to use a billing account that doesn't belong to the customer for whom the order is being submitted, that flow is beyond the scope of the API.
    Adding @Ludovic Robert for his thoughts.​

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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