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GB988 - Metrics - Calculation logic

  • 1.  GB988 - Metrics - Calculation logic

    TM Forum Member
    Posted May 04, 2020 16:04

    Can you please guide me to understand the recommended calculation of metrics defined under GB988, say for example  "$ Billing Management Cost, Per Customer Bill Produced".


    #CustomerExperience

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    Raj Kannapadi
    TELUS
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