Hi Avishek,
I do not think you will find much on Business Capabilities in the TM Forum documentations. Business Capabilities are more linked to Business Modeling.
And business capabilities are absolutely not functional capabilities!!!!!!!
Business capabilities are more like:
- Recurring revenue; The ratio between Transactional revenue and recurring revenue
- Earning vs. spending; Incur 100% of your cost before earning revenue vs collect all revenue before cost incur
- Switching cost; nothing holds customers back from leaving vs. my customers are locked in for several years
- Ability to move from selling to servicing
- How to get an audience vs customers only (e.g. Apple)
There are others, but just to give you something.
But, to be clear, business capabilities are not an outcome of business architecture nor digital ecosystem. Business capabilities needs to be defined in business modelling work.
Also, Business architecture is the interactions with all elements, tangible and intangible withing your organisation. Ecosystem is all internal interactions plus external interactions such as customers, partners, suppliers, regulatorys etc.
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Cato Rasmussen
Independent
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Original Message:
Sent: Apr 29, 2021 04:14
From: Avishek Mukherjee
Subject: Business Architecture and operators Business Capability
Hi,
I'm looking for operators business capability which can be an outcome of business architecture topic driven by Digital Ecosystem, however could not find anything concrete. GB1007 and GB1007A is also not available as a resource. ODA also states about Business Capability repository. Where can I find such capability map and are there different versions depending on business model?
Regards
Avishek
#DigitalEcosystems
#OpenDigitalArchitecture
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Avishek Mukherjee
Ericsson Inc.
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