Dear Manikandan,
Using IN for postpaid customer is very different and out of box idea .
We have similar solution just like you say but its just work around solution.
When payment processes in our system directly updated on HLR ,on the other hand order create with payment to sync other system (CRM,BILLING,OSM,TIBCO,PROVISIONING) ,totally our system has two different way for unbarring journey.
Workaround solution is very fast and stable but mostly I am interest to unbarring order performans ,firstly customers get unbarred on HLR ,they can just using their phone when they decided to buy package or bundle they have to wait order complation to all internal system.This is my main issue for asked question.
TIBCO system orchestrated all order transaction to 5 different system to manage unbarring transaction,its a little bit complicated.As you know complexity can be reason of problem so many time,now we can try to simplification and working with solution team ,system designer etc.
totally,I need to get faster order performance and keeping stabilization or looking for new application etc.
Thank for idea and advice to Manikandan,Keith Milner , Thomas Dupre and Surojik Mukerji .
Please continue to support me.
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hasim temiz
Vodafone Group
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Original Message:
Sent: Dec 05, 2018 08:43
From: Manikandan Kalidas
Subject: Is it possible real-time unbarring process?
Dear Hasim,
If I get your problem correctly, then real-time credit control is the most desirable solution. The credit limit of the postpaid subscriber should be maintained in IN, instead of the Billing system. This will allow you to maintain the credit limit of the postpaid subscriber online. Now there will not be much difference between prepaid and postpaid, similar to your prepaid if postpaid subscriber credit limit reaches 0 he will be barred immediately, But the concern here is Unbarring the subscriber after payment, IN should be synced with payment information very fast, which is very difficult to achieve. Anyhow you can reduce the time from 15 min to less than 5 min since the barring has happened only in IN and not the core network. Although you have a certain drawback in this, you cannot have a lot of business rules defined for credit control in your IN, compare to your billing system. Please feel free to contact me for any more queries and information. I have given the solution in similar scenarios.
Thanks. Hope this helps you.
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Manikandan Kalidas
Senior Consultant, Telecom BSS
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Manikandan Kalidas
TO BE VERIFIED
Original Message:
Sent: Dec 05, 2018 03:00
From: hasim temiz
Subject: Is it possible real-time unbarring process?
Dear Manikandan,
I mean that unbarring process (for postpaid customers) start with payment in bank or etc. and end of the order in internal system in telco.
Now we are using different application for payment gateway,billing,CRM and provisining because of that our customers are not satisfy to using their phone and buying new bundle.Our barring process triggred from billing system (Kenan Billing) and action taking to once a week depends on invoice due date.
my expectation is all unbarring order process should take time less than 15 seconds for individual order.We are seeing 250K transaction a day after barring action and if one of internal system busy for order processing ,unbarring orders processing takes more than 15 minutes some of customers.
Because of that I am looking for real-time unbarring system,application or medadology to improve our system.
I will be analyze that application (Ericsson BSS system and Huawei CBS )
Thank you very much
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Hasim Temiz
Vodafone Turkey
Original Message:
Sent: Dec 04, 2018 03:29
From: Manikandan Kalidas
Subject: Is it possible real-time unbarring process?
Dear Hasim,
I am not sure in which context you are asking, but real-time unbarring is possible. Ericsson BSS system and Huawei CBS support this functionality.
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Manikandan Kalidas
Maveric Systems Ltd
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Manikandan Kalidas
TO BE VERIFIED
Original Message:
Sent: Nov 06, 2018 03:23
From: hasim temiz
Subject: Is it possible real-time unbarring process?
Hi All,
I am looking for real-time unbarring process availability in telco.Do you know any system provide real-time unbarring software application or methodology?
thanks
#CustomerExperience
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hasim temiz
Vodafone Turkey
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