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Digital Maturity Model

  • 1.  Digital Maturity Model

    Posted Mar 01, 2019 04:33
    Hi Experts,

    Not sure if this is the right category for my topic.

    Just wanted to ask for the Digital Maturity Model that we have can still be applied to 2025 Digital Operator. My initial thought of it is somehow relevant to 2020 (Digital Service Provider).

    Hopefully you can share some insights. Thank yoU!

    R-jay Galbizo
    Globe Telecom Inc.

  • 2.  RE: Digital Maturity Model

    Posted Mar 04, 2019 08:25
    Hi R-jay

    Most of our assessments to date suggest operators are at an average maturity level 2, with an ambition of level 4 and have some way to go to deliver against that. That gives me confidence that the model even as currently prescribed sets reasonable vision states in the each of the capability areas into the mid 2020's. The model will morph as we introduce new capabilities eg AI dimension in 2019 so should keep pace re stretching ambitions, so in summary yes still a valid model for 2025.

    Kind regards,
    Robert Walker

    Robert Walker
    TM Forum