TM Forum Community

Expand all | Collapse all

TMF622 - Adding list of errors to ProductOrder

  • 1.  TMF622 - Adding list of errors to ProductOrder

    TM Forum Member
    Posted 19 days ago
    I have noticed that TMF641 have a field called ServiceOrderErrorMessage in ServiceOrder. The ServiceOrderErrorMessage contains list of serviceOrderItem that correspond to this error. This can help us in case of bulk ordering where only a few can be successful ( Partial Success Scenario).

    I am exploring the possibility of using TMF622 for a similar scenario (Bulk ordering). I would like to know if this pattern will be introduced in TMF622. Kindly provide me the details, If any
    #CustomerExperience
    #OpenDigitalArchitecture

    ------------------------------
    Lakshmi Murali
    Torry Harris Integration Solutions
    ------------------------------


  • 2.  RE: TMF622 - Adding list of errors to ProductOrder

    TM Forum Member
    Posted 18 days ago
    Hello Lakshmi

    We have the plan to align next 622 (productOrder)  future release with 641 pattern. By doing this, it will add the capability to list errorMessage, orderMilestone & OrderJeopard from productOrder and link to item.

    Hope it helps

    Ludovic

    ------------------------------
    Ludovic Robert
    Orange
    My answer are my own & don't represent necessarily my company or the TMF
    ------------------------------



  • 3.  RE: TMF622 - Adding list of errors to ProductOrder

    TM Forum Member
    Posted 17 days ago
    Edited by Steve Ranford-Bragg 17 days ago
    Hi,

    We've been discussing this recently at BT and we have use cases where complex products would require both messages and milestones at the order item level - for example an Ethernet circuit with 2 delivery points which can progress as separate projects - can this be considered to be added to the model?

    ------------------------------
    Steve Ranford-Bragg
    BT Group plc
    ------------------------------



  • 4.  RE: TMF622 - Adding list of errors to ProductOrder

    TM Forum Member
    Posted 17 days ago
    Hello Steve

    In fact we will add 3 distinct classes to manage separately errorMessage, orderMilestone & OrderJeopardy. The link will be Order to these, but you will have also a link to item(s)....so it will be possible to specify that a given error message (or jeopardy, or milestone) is specific to an order item. So for me your requirement should be covered.

    You can look on TMF641 release 4.1 to have an idea of the pattern.

    Hope it helps

    Ludovic

    ------------------------------
    Ludovic Robert
    Orange
    My answer are my own & don't represent necessarily my company or the TMF
    ------------------------------



  • 5.  RE: TMF622 - Adding list of errors to ProductOrder

    TM Forum Member
    Posted 16 days ago
    Hi Ludovic,

    Apologies yes, I missed the reference to the order item id in the document - thanks, that helped clear that up :-)


    ------------------------------
    Steve Ranford-Bragg
    BT Group plc
    ------------------------------