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  • Hello Anu I'm sorry to not have real-life feedback on this. The definition comes from the SID: 'This is a Boolean attribute that, if TRUE, means that this Service can be changed without affecting any other services. I will consider this attribute as a ...

  • Hi @Ludovic Robert , Tagging you in this thread, would appreciate if you can respond. Thanks, Anu​ ------------------------------ Anu Aulakh Telstra Corporation ------------------------------

  • This appears to be a duplicate post to this one - please continue the discussion there. Reminder to first-time posters - your first post is subject to moderation, so you won't see it immediately. Please be patient and don't be tempted to re-post. ------------------------------ ...

  • Hi I am working on trouble ticket and we have this requirement to be able to capture specific data while creating the ticket. Each Ticket Type can have different data to capture. We want to help the CSR understand what information is needed when opening ...

  • Hi I am working on trouble ticket and we have this requirement to be able to capture specific data while creating the ticket. Each Ticket Type can have different data to capture. We want to help the CSR understand what information is needed when opening ...

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