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Hi , We are build TMF apis for voucher lifecycle. Customers have option to offset the payable by using vouchers assigned to them. User can redeem, reserve , unreserve a voucher. Please guide which is the right API spec to follow. To fetch list of ...

Hello, Sorry, I think I didn't explain myself well. At no point am I suggesting updating the service by performing a PATCH directly on the service order. To modify an item in the inventory, a new order should be created with the action set to 'modify' ...

1. Build Trust Through Transparency Show ticket progress visibly: Provide real-time status updates, estimated resolution times, and named agents handling the case. Communicate SLAs upfront: If online tickets are prioritized or resolved faster, ...

1. Does your approach align with TMF641 best practices? POST for Service Order Creation: Yes, creating a new Service Order with serviceOrderItem.action=add and initial service.state=Reserved is consistent with TMF641. The POST should represent ...

Hello Ngoc, Hope your day is going well. I am interested in the 4-phase roadmap you developed for upskilling engineers in AI skill gaps. I have been thinking of how to develop this for my Company. I will appreciate if you can share or guide me on ...