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  • 1.  Abandon Cart Feedback

    TM Forum Member
    Posted Aug 02, 2024 03:05

    Hello everyone,

    If I want to implement the abandon cart feedback reason in my system for the all LOB. ie postpaid, broadband etc then Which system should have this capability to capture the abandon feedback and which TMForum API to use and what are the attributes available for the same.

    Thanks



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    Ajay
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  • 2.  RE: Abandon Cart Feedback

    TM Forum Member
    Posted Aug 04, 2024 02:13

    Hi Ajay

    The shopping cart API is TMF663, take a look at the published materials to find out the available properties in the model.

    https://www.tmforum.org/oda/open-apis/directory/shopping-cart-management-api-TMF663/v5.0.0

    Which system? Presumably a digital commerce or order capture system. In ODA this would be Order Capture and Validation TMFC002

    Hope it helps



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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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    Original Message