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Contract Agreement Change B2B

  • 1.  Contract Agreement Change B2B

    TM Forum Member
    Posted Jul 15, 2024 16:29
    Edited by Marlon Almazan Jul 16, 2024 17:13

    Hi TM Forum Team

    I'm looking for business reference (best practice) for Contract Agreement Change B2C, the escenario is: 

    Customer A its a Client for Operator XXX and has a PostPaid Plan ZZZZ and wants to change the Contract/ Plan to Customer B. The idea is to keep all conditionals (Plan, Price, loyalty, etc) 

    Thanks a lot,

    Camila 


    #DigitalTransformationMaturity

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    Camila Montanari
    Salesforce
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