Hi TM Forum Team
I'm looking for business reference (best practice) for Contract Agreement Change B2C, the escenario is:
Customer A its a Client for Operator XXX and has a PostPaid Plan ZZZZ and wants to change the Contract/ Plan to Customer B. The idea is to keep all conditionals (Plan, Price, loyalty, etc)
Thanks a lot,
Camila
#DigitalTransformationMaturity
------------------------------
Camila Montanari
Salesforce
------------------------------