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Is there an equivalent of 'Workforce Resource Reservation' from the SID in the Open API, e.g., 'WorkforceEmployeeReservation'?"

  • 1.  Is there an equivalent of 'Workforce Resource Reservation' from the SID in the Open API, e.g., 'WorkforceEmployeeReservation'?"

    TM Forum Member
    Posted Aug 12, 2025 10:53
    Edited by Michael Wald Aug 18, 2025 11:38

    The TMF697 Work Order Management API defines a relationship for the assignment of resource/employees-to specific work orders. This association is captured as "Workforce Employee Assignment". In SID it is referred as WorkforceEmployeeAssignment. 
    Is there also an equivalent of Workforce Employee Reservation like it is defined for work as WorkforceEmployeeAssignment? How is the relation to Appointment for the reservation of employee capacity?



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    Michael Wald
    Deutsche Telekom AG
    Certified TM Forum Open API Practitioner
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