The TMF697 Work Order Management API defines a relationship for the assignment of resource/employees-to specific work orders. This association is captured as "Workforce Employee Assignment". In SID it is referred as WorkforceEmployeeAssignment.
Is there also an equivalent of Workforce Employee Reservation like it is defined for work as WorkforceEmployeeAssignment? How is the relation to Appointment for the reservation of employee capacity?

------------------------------
Michael Wald
Deutsche Telekom AG
Certified TM Forum Open API Practitioner
------------------------------