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  • 1.  Party Management for SMB

    TM Forum Member
    Posted 10 days ago

    I am trying to implement SMB business solution and trying to map with Party Management API. Now, the CSP business model  suggests SMB is supposed to be under B2C category.  As there is no flag to indicate B2B or B2C customer so inherently it seems organization always been considered as B2B customer. 

    In such scenario what is the best way of mapping the SMB customer, will it be good to map as an "Individual" or as an "Organization" ?


    #OpenDigitalArchitecture

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    Tamal Panja
    Cognizant Technology Solutions
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  • 2.  RE: Party Management for SMB

    TM Forum Member
    Posted 6 days ago

    Hello!

    Idividual has PartyRoles. PartyRole may be Customer, Emploee, ...

    See image on page 1 in Party Management API.

    https://tmf-open-api-table-documents.s3.eu-west-1.amazonaws.com/OpenApiTable/TMF632_Party/5.0.0/user_guides/TMF632_Party_userguide.pdf

    Maybe you need Individial with PartyRole="Customer" to indicate B2C.



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    Vitalii Zhakov
    Veschatel LLC
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  • 3.  RE: Party Management for SMB

    TM Forum Member
    Posted 5 days ago

    I got your point but somehow confused to consider Govt. provided business account number as an individual identification number. 



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    Tamal Panja
    Cognizant Technology Solutions
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  • 4.  RE: Party Management for SMB

    TM Forum Member
    Posted 5 days ago
    Edited by Vitalii Zhakov 5 days ago

    Hello!

    Do you mean individualIdentification (An IndividualIdentification. List of official identifications issued to the individual, such as passport, driving licence, social security number) and organizationIdentification (An OrganizationIdentification. List of official identifiers given to the organization, for example company number in the registry of companies) fields?

    This fields is different in TMF632 =)



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    Vitalii Zhakov
    Veschatel LLC
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  • 5.  RE: Party Management for SMB

    TM Forum Member
    Posted 4 days ago

    Hi !

    Actually that is my concern while considering and mapping SMB customer as an individual. The major concern is that business account number is not good to consider as an individualIdentification. 



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    Tamal Panja
    Cognizant Technology Solutions
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