Open APIs

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  • 1.  TM Open APIs set by system

    TM Forum Member
    Posted Jul 31, 2024 04:12

    Hi,

        is there a document that list the set of TM Open APIs by application? For example for workforce management (Field Force Management), which are the inbound/outbound Open Apis required to covers all its interactions?

    I want to know the whole set of Open Apis that the workforce management application requires to cover the whole set of interactions required by the different eTom processes in this area.

    Resource
    Resource Support Readiness
    Manage Field Workforce
    Manage Field Workforce Catalogs
    Administer Field Workforce Catalog
    Administer Organizations Catalog
    Administer Tools and Materials Catalog
    Configure Skill Catalog
    Administer Registration and Access
    Configure Logging and Audit
    Manage Schedule & Appointments
    Configure Schedules
    Manage Schedule
    Determine Work Schedule
    Manage Reservations
    Manage Appointments
    Plan & Forecast Field Workforce
    Forecast Demand
    Forecast Workforce Availability

    Adjust Durations

    Thanks



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    Santiago Lorente
    Salesforce
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  • 2.  RE: TM Open APIs set by system

    TM Forum Member
    Posted Jul 31, 2024 06:01

    Hi Santiago

    The concept of Application (as in TAM) is being quietly replaced by ODA components. The specification document for an ODA component includes lists of API operations that are consumed or provided by the component.

    Bear in mind that the coverage by Open APIs of the entire telco space is incomplete, so it can be expected that there are new APIs to discover and specify.

    Hope it helps



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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 3.  RE: TM Open APIs set by system

    TM Forum Member
    Posted Jul 31, 2024 08:00

    Thanks Jonathan for your reply,

           before my post, I reviewed the ODA component map. A bit confusing the front page for a specific component, let's say "Service Order Management"  (regarding the information about Open Apis). See below:

    versus the one included in the specification document for that service order management ODA component (where the open api list is more exahustive)

    So to avoid opening all the specificacion document, I miss a document with a high level view on the component interactions (with tmf open apis in).

    Have a nice day!



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    Santiago Lorente
    Salesforce
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  • 4.  RE: TM Open APIs set by system

    TM Forum Member
    Posted Aug 01, 2024 05:42

    Hi Santiago,

    As part of the ongoing work within the ODA Component Directory, we will be adding in more details such as the dependent APIs and also the eTOM (BPF) and SID relationships to the component pages. This work is ongoing and we are working towards providing greater visibility for relationships between assets. While we don't have a specific timeline on this yet, it is something we are aware of and your feedback is very valuable in helping us understand the requirements. 



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    Becca Reeves
    TM Forum
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  • 5.  RE: TM Open APIs set by system

    TM Forum Member
    Posted Aug 01, 2024 06:31

    Thanks Becca,

         as soon as this initiative get started, please let me know so I can jump in and  provide my feedback.



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    Santiago Lorente
    Salesforce
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