Seventy two percent of 5G commercial opportunities require telecoms companies to radically re-think their operational management. Digital Transformation Middle East will explore the new technology and business environment required to become a true 5G Digital Partner.
New forms of media & entertainment will use enhanced mobile broadband, smart logistics & manufacturing will use widespread IoT capabilities, and business-to-business and business-to-government services will use ultra-low latency to automate mission critical services. This multitude of use cases requires artificial intelligence to orchestrate network slices and virtualize network functions. Remaining customer-centered in such an agile operating environment requires a radical overhaul of customer management processes so monetization and trust continues to grow.