I’m Ahmed Abdelfattah, a Sales Manager at Telecom Egypt, with extensive experience in telecommunications, sales, and customer service. I’ve been in the industry for over 15 years, focusing on B2C and B2B sales, customer experience enhancement, and digital transformation in telecom services.
I’m particularly interested in telecom business operations, service management, and the latest advancements in digital solutions that improve customer engagement and streamline operations. Being part of TM Forum allows me to exchange insights, explore innovative solutions, and collaborate with industry experts.
Outside of work, I enjoy learning about digital marketing, business strategy, and emerging technologies, as well as spending time with family. Looking forward to meaningful discussions and knowledge-sharing with you all!
Best regards,
Ahmed Abdelfattah