Profile

Rüdiger Tams

versatel

Contact Details

versatel
Germany

Bio

- Certified ITILv2 Service Manager (05.2008)
- Certified ITILv3 Expert in IT Service Management (01.2010)
- BMC Certified Administrator: BMC Remedy AR System 7.5 (04.2010)
- BMC Certified Administrator: BMC Atrium CMDB 7.5 (09.2010)
- Software Tool House Meta-Update 5.x (ARS scripting) (06.2011) - Migration of BMC Remedy ITSM implementations
- PRINCE2 Foundation Certificate (10.2011)
- IREB Cert. Professional for Requirements Engineering, Foundation Level (06.2012)
- BMC Certified Professional: BMC Remedy ServiceDesk and Change Mgmt 8.x (02.2016)
- USU Valuemation 5.0 Partner Training (02/03.2018)
- PRINCE2 Agile® Foundation Certificate in Agile Project Management (05.2018)
- Foundation of Soffico Orchestra 4.7 (09.2018) https://orchestra.soffico.de/

Specialties: server architecture, application management, requirements analysis and design, IT project management, business service management, IT service management, DCIM, ITIL

Stated Interests

Observed Interests