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  • 1.  Management of a specific balance with a limited business use

    TM Forum Member
    Posted Apr 19, 2022 01:40
    Hi,

    I've got a following requirement from our business team:
    - Create a new balance for ours customers with a limited use for just VAS (value-added service), that balance is not progressive, is renewable monthly and for a first moment must be limited for VAS. Must be possible check that balance online and must be possible configure some triggers to notify our customer for some market campaign.

    Wondering in a  well-defined architecture,  high cohesiving and with separation of concerns, can I use a OCS solution for provide this balance management with this scope or it is not a scope of a OCS solution and Should I use a Loyalty Management Solution to fulfill this requiriments

    #CustomerExperience
    #DigitalEcosystems
    #General

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    Caui Leal
    Telefonica Brasil S.A.
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  • 2.  RE: Management of a specific balance with a limited business use

    Posted Apr 20, 2022 09:35
    Your topic is interesting, I am intrigued by it. I will learn more if someone helps answer this topic.

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    Carolyn Turner
    TO BE VERIFIED
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  • 3.  RE: Management of a specific balance with a limited business use

    Posted Apr 20, 2022 14:23
    If the purpose of the balance is to fund VAS services then this is an ideal use case for a flexible OCS. 

    Geoff Coleman

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    Geoff Coleman
    Transverse
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  • 4.  RE: Management of a specific balance with a limited business use

    TM Forum Member
    Posted Apr 24, 2022 07:15
    Not sure what the relevance is for loyalty management. Agreeing with the other posters that an OCS does seem to be the best fit. Amdocs and many other vendors offer OCS solutions that should be able to meet your needs with correct implementation.

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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