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  • 1.  OSS/BSS Workforce Management API's Availability

    TM Forum Member
    Posted Jul 19, 2022 04:39

    Hi Team,

     

     

    We are looking for Workforce Management API specifications specifically for OSS/BSS.

     

    Can someone please provide the  standard/specification details defined for OSS/BSS Workforce Management.

     

    Thanks in Advance

     

    Regards,

    Vishal Varvate

     

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  • 2.  RE: OSS/BSS Workforce Management API's Availability

    TM Forum Member
    Posted Jul 21, 2022 11:53
    Hi Vishal
    In the Open API beta table you will find a Work Order API TMF697 https://projects.tmforum.org/wiki/pages/viewpage.action?pageId=128855518
    There is also a Work Order Qualification API TMF714, and a Work Management API TMF713, both are (well) in work, assets not yet published.
    And of course there is a mature Appointment API TMF646 in the main API table https://projects.tmforum.org/wiki/display/API/Open+API+Table
    I understand that efforts are being made to expedite publication of these assets.
    Hope it helps

    ------------------------------
    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
    ------------------------------



  • 3.  RE: OSS/BSS Workforce Management API's Availability

    TM Forum Member
    Posted Jul 22, 2022 05:00

    Thanks Jonathan for the information ��



     

    Regards,

    Vishal Varvate

     






  • 4.  RE: OSS/BSS Workforce Management API's Availability

    TM Forum Member
    Posted Jul 22, 2022 00:25
    Hello do you mean Appointment Management API TMF 646 is for WFM

    ------------------------------
    JIMMY PAUL CERNA BELLEZA
    Telefonica Moviles SA
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  • 5.  RE: OSS/BSS Workforce Management API's Availability

    TM Forum Member
    Posted Jul 25, 2022 00:54

    Hi JIMMY,

     

     

    We gone through the Appointment Management API TMF 646 but it's not the solution what we are looking for ,what @Jonathan has send that is relatively the same what we are looking for.

     

    Thanks for the response.

     

    Regards,

    Vishal Varvate