Open APIs

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  • 1.  TMF683 Party Interaction

    TM Forum Member
    Posted 27 days ago
    Hello, would anyone have payload samples for this standard? We are bulding an app were we have to need to ask questions to the end user and the user to reply back. Thank you

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    Sylvain Desmarais
    Bell Canada
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  • 2.  RE: TMF683 Party Interaction

    TM Forum Member
    Posted 26 days ago
    Hi Sylvain
    All the published Open APIs include a user guide, and in the operation section you will find sample payloads for each operation.
    Hope it helps

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 3.  RE: TMF683 Party Interaction

    TM Forum Member
    Posted 26 days ago
    ​Yeah Ive looked at them but more looking at a Questions and Answers pattern. Thank you

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    Sylvain Desmarais
    Bell Canada
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  • 4.  RE: TMF683 Party Interaction

    TM Forum Member
    Posted 26 days ago
    I'm not sure that I understand what you are trying to achieve. Can you give more details.
    It is possible that the pattern could be implemented using the Process API - @Ludovic Robert?​

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 5.  RE: TMF683 Party Interaction

    TM Forum Member
    Posted 26 days ago
    Hello Sylvain, Jonathan

    Yes an example could be helpful.
    ProcessFlow APi could be used if you consider this questions/answers as a succession of user task as it is defined in a bpmn representation. If this is more something like a chat bot I'm not sure it is use-able.

    Ludovic

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    Ludovic Robert
    Orange
    My answer are my own & don't represent necessarily my company or the TMF
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  • 6.  RE: TMF683 Party Interaction

    Posted 25 days ago

    I think there is a misunderstanding of the concept of Party Interaction. This is used to log interactions with a Party in the e.g. sent an invite to an event, received a PoA form, notified of an Outage for a service, sent Invoice reminder, sent out invite to a questionaire etc. the list is almost endless. Each of these interaction usually contains the message or a link to the document sent/received.

    So the invitation to a questionaire e.g. an SMS after Order is received to get the Customers experience woul be an Party Interaction. THe actual Q/A flow of the questionaire is not. However the result may be if it non anonomous i.e. we have a a Paty identifier and optionally a link to the result.



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    Tony Wilhelmsson
    Tele2 Sverige AB
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