Open APIs

 View Only
  • 1.  Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 09, 2021 11:32
    I saw in the past that this API has been selected to handle the work order for repair in service assurance based on Incident Ticket.
    It should be good to have some update about the standardization or roadmap

    ------------------------------
    Massimo Moreschini
    Telia Company
    ------------------------------


  • 2.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 10, 2021 06:09
    Hello Massimo,

    The workOrder API is work in progress but the swagger has been approved, so it will be available very soon on the TMF open API git hub. Probably @Alan Pope can update this when the swagger is available.
    For the other artefacts like the userGuide this is on our to-do list under @Pierre Robitaille leadership.

    Hope it helps,

    Ludovic
    ​​

    ------------------------------
    Ludovic Robert
    Orange
    My answer are my own & don't represent necessarily my company or the TMF
    ------------------------------



  • 3.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 10, 2021 11:33
    Hello Massimo,

    A link to the TMF697 Work Order API Swagger has been added to the Open API Table - Early Adoption (Beta) - TM Forum Ecosystem API Portal - TM Forum Confluence.

    Regards,

    Alan


    ------------------------------
    Alan Pope
    Collaboration Manager
    TM Forum
    United Kingdom
    ------------------------------



  • 4.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Sep 16, 2021 04:32
    Hi Alan,

    I looked at the swagger and I was a bit disappointed to see that it is not really alligned with the SID model.
    According to "GB922_common_v21 2.6.7 WorkOrders" both the WO and the WO items are linked to projectElements.
    At the lowest level that means a WO item doesn't link to "Work" but it links to "Activity".
    Using that model it also links to an ActivitySpec and a catalog of activities. I really feel this catalog aspect is really overlooked in this Beta version.
    Workforce management systems typically already have this concept of activity catalog and we should be able to refer to that.

    Regards

    ------------------------------
    Koen Peeters
    Ciminko Luxembourg
    ------------------------------



  • 5.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Nov 24, 2021 04:47

    Well spotted. I agree: "activity" (hence activitySpecification)  - we sometimes use the concept "(work)task" (as used in our Click Software) in our company - should be in.

    Not sure, I can be wrong but I think I am missing some characteristics - char/val possibility - on this activity or work item.



    ------------------------------
    Peter Broucke
    Proximus SA
    ------------------------------



  • 6.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Nov 24, 2021 05:00

    Hi Alan,

    Are there any commercial companies involved (Netcracker, Salesforce/Click Software, Oracle,...)? 

    As work is often created from the fulfilment / technical provisioning process as well as from the servicing/repair process, it might be wise for the use cases to make a link to these.

    There's a link to an order (in our SID model & in the current beta API) but not to a repair/incident case or ticket I think (as such not a big deal as both are business interactions, but maybe we could model it more generically or put both links in)?

    We are looking into this TMF697 as a candidate for a new implementation but there is of course the risk that this is still too beta (read = first one to try out..) - any idea when the first draft version of the user guide would be ready  @Pierre Robitaille ?

    Regards,



    ------------------------------
    Peter Broucke
    Proximus SA
    ------------------------------



  • 7.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted Apr 06, 2022 09:39
    Hi Pierre/Team,

    @Pierre Robitaille any idea by when the  user guide would be ready for TMF697.  Also any suggestion, if it is wise to use this TMF standard when it is yet not completely ready?
    Seeking for help and suggestion.

    -------------
    Regards,
    Anita Rawat
    Proximus




    ------------------------------
    Anita Rawat
    Proximus SA
    ------------------------------



  • 8.  RE: Which is the status of TMF 697 work order?

    TM Forum Member
    Posted 18 days ago
    Hi
    Am looking for the resource model of WorkOrder for 697. Is it possible that you or someone else can provide the same?

    ------------------------------
    chandrashekhar kalaskar
    Infosys
    ------------------------------