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Multiple offers in sales lead

  • 1.  Multiple offers in sales lead

    TM Forum Member
    Posted Oct 27, 2021 03:09
    Does anyone manage to extend the Sale Management (TMF699) lead api to  support multiple offers or products selected by Consumer.
    POST /salesLead

    I am trying to implement usecase where customer can select some of Value added Services or Products along with primary offer. However, api seems to support single object of productOffering or product.

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    sourabh shrivastava
    Architect
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    All the opinion are my personal, not a reperesentation of my organization or TM Forum
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  • 2.  RE: Multiple offers in sales lead

    TM Forum Member
    Posted Oct 27, 2021 04:39
    Hi Sourabh
    This API is being enhanced by @Gregoire Laurent for a future version - he may be able to assist you in evaluating the enhancement you have suggested here.
    Hope it helps​

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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  • 3.  RE: Multiple offers in sales lead

    TM Forum Member
    Posted Oct 28, 2021 04:26
    Edited by Steve Ranford-Bragg Oct 28, 2021 04:38
    Hi,

    We're looking at the same API at the moment and would support the idea of multiple offers per sales lead, would be happy to be involved in any discussions too. One other additional suggestion I was thinking was the ability to assign a place to a lead as a better way to give address details.

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    Steve Ranford-Bragg
    BT Group plc
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  • 4.  RE: Multiple offers in sales lead

    TM Forum Member
    Posted Oct 29, 2021 03:59
    Hello Sourabh and Steve,

    I understand the need of having more than one productOffering related to the same SalesLead. This can be used when a prospect shows interest in several different offers. However, due to backward compatibility issues, this request can only be taken into account in the V5 version of this API. Therefore, I will create a new JIRA to log this proposal.

    Moreover, as you are working on the TMF699 Sales Management API, I avail this thread to inform you that we're currently working on a new resource for this API : the salesOpportunity.  Definition from Open API Map : "Sales Opportunity is an 'opportunity' to generate revenue from a Sales Account or Sales Lead. Opportunities are the pending deals that need to be tracked and on which Sales Team plans and executes Sales Activities (Events and Tasks). Opportunities build the "pipeline" that will contribute to sales forecasts and planning."

    Hope it helps.


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    Gregoire Laurent
    Orange
    My answer are my own & don't represent necessarily my company or the TMF.
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  • 5.  RE: Multiple offers in sales lead

    TM Forum Member
    Posted Oct 29, 2021 04:07