Hello there,I have tried to put the high level of use case for better understanding.
Case Creation or Update by Partner: customer sends a request to create/update a support new/existing salesforce case to ABC Inc. Using proprietary and in-house developed Rest API: https://<instance>.abc.com/ws/rest/api/support/cases
What we are looking for: How can we implement TMF-621 standard-based API. ABC Inc. is planning to integrate with lots of new customers and consumers in the coming years, who go along TMF-621, and we can benefit from TMF 621 TT by reuse.
Hi @Jonathan GoldbergFirst of all thank you so much for your response. Our customer wants to consume our below API only when it is TMF621 standard for creating cases into salesforce.https://<instance>.abc.com/ws/rest/api/support/cases (This API responsible for Case Creation or Update)