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Business Assurance

  • 1.  Business Assurance

    Posted Feb 23, 2018 09:28
    Edited by Chaitanya Priya Oct 30, 2018 15:01

    How many of you are involved in business assurance (BA) and/or revenue assurance (RA)?  If so, I'm sure you'll often see RA enthusiasts defining what the scope of BA should be. In this article for TM Forum's Inform channel, I hone in on the differences between the two. 

    Do the two ever get mixed together on your organisation?

    Chaitanya Priya

  • 2.  RE: Business Assurance

    TM Forum Member
    Posted Feb 28, 2018 04:42
    Relatedly, we held a webinar on revenue management which you might find interesting:

    Revenue Management: How to monetize current and future services

    Both business assurance and revenue management, thought very different, are essential to increasing profitability. I'd love to know some of the challenges you've faced and solutions you've found in this area.

    Arti Mehta
    EditorTM Forum

  • 3.  RE: Business Assurance

    Posted Mar 01, 2018 03:27
    Thanks for the webinar link. The revenue management scope is actually limited to BSS in most of the vendor/telco scenario, although functionally both revenue assurance and fraud management solutions can fit within it. However from TMF Frameworx perspective RA is part of the enterprise layer. Business assurance what I see is modulated enough to fit under BSS, CRM or good fit at enterprise level along with strategy audit etc.

    Chaitanya Priya
    digiCaaS Consulting