TM Forum Community

Expand all | Collapse all

How do we create a virtual water cooler experience in TM Forum (and improve this Community site)?

  • 1.  How do we create a virtual water cooler experience in TM Forum (and improve this Community site)?

    TM Forum Member
    Posted Jan 26, 2021 05:27
    Edited by Sue Davis Jan 26, 2021 05:29
    We've got used to working virtually and things may never fully go back to how they used to be so we're thinking about the human to human contact that we're missing.

    Studies show that 'water cooler talk' can have big benefits. So how do we gain these benefits when the participants (TM Forum members) work across many companies and many timezones?

    Here are some of the things we're thinking about at the moment. We have lots of ideas but it's more important to hear what you think.

    1. How can we be offer better networking at virtual events?
    2. How can we matchmake for Catalysts virtually?
    3. What would make this Community site work better for you?

    On number 3 so far I've found there was a long delay between posting and seeing my first post (although this one worked straight away) and I can't edit the heading (hence this second post). What else doesn't work right?
    If you had a blank sheet of paper to design a new Community site what would it have?

    If you have thoughts on any or all of these please comment below; no idea is too crazy!
    #CustomerExperience
    #General

    ------------------------------
    Sue Davis
    Head of Product Design
    TM Forum
    ------------------------------
    #CustomerExperience
    #General
    #DiversityandInclusion

    ------------------------------
    Sue Davis
    Head of Product Design
    TM Forum
    ------------------------------


  • 2.  RE: How do we create a virtual water cooler experience in TM Forum (and improve this Community site)?

    TM Forum Member
    Posted 30 days ago
    As a small team, we first started getting used to the water cooler discussion beside the virtual water cooler in Sococo.
    Then we invested in a Zoom room for this, you get into this room to find people speaking and hangout with them.
    We are now about to test Donut within Slack, it is the next level and probably the ultimate one as we speak.

    ------------------------------
    Luqman Shantal
    Makman Technology Consulting
    ------------------------------



  • 3.  RE: How do we create a virtual water cooler experience in TM Forum (and improve this Community site)?

    TM Forum Member
    Posted 30 days ago
    Thanks Luqman, I'd be interested to hear what you think of Donut when you have used it for a while. We're using Slack in the TM Forum ODA Component Accelarator project  It is just starting to build momentum for the team and Slack may be useful in other projects.

    As a Community user I'd love to hear about what you would change or improve about this platform? What works well and what do you wish it did better?

    ------------------------------
    Sue Davis
    Head of Product Design
    TM Forum
    ------------------------------