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TMF621 Ticket Parent Child Relationship

  • 1.  TMF621 Ticket Parent Child Relationship

    TM Forum Member
    Posted Feb 22, 2022 08:19

    In TMF621 Trouble Ticket specification what is the right placeholder to provide parent child association.


    Does TMF 621 suggest to update ticket relationship while creating tickets if parent or child ticket reference is already available at Monitoring system end.


    Is it TroubleTicketRelationship sub resource block to associate parent child relationship ? wherein "relationshipType" can be parent or child  ?


    Piyush Singh
    Colt Technology Services