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  • 1.  Business Process Mangement (BPM) : Need list of open source product

    Posted May 07, 2020 11:12
    Hi All,

    Can someone advise me on the best BPM solutions used in the telecom sector and capable of interfacing with OSS / BSS applications ?

    Thanks in advance

    #OpenDigitalArchitecture

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    Mouaad Hayadi
    Entreprise Architect
    www.syntechnologie.net
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  • 2.  RE: Business Process Mangement (BPM) : Need list of open source product

    TM Forum Member
    Posted May 08, 2020 10:01
    Not open source, but definitely open with significant value-add, the Salesforce Customer Success Platform provides very rich business process management and workflow capabilities which can be defined in both a visual flowchart-type tool (Lightning Process Builder) as well as javascript-style programming (Salesforce Apex code). @Abhijit Sur has already mapped out several TM Forum eTOM process flows to show how they are delivered and enhanced with Salesforce Einstein AI capabilities.​

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    Jonathan Phillips
    Director - Communications Industry Solutions - Salesforce
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  • 3.  RE: Business Process Mangement (BPM) : Need list of open source product

    TM Forum Member
    Posted May 10, 2020 01:38
    We in Amdocs are using the Camunda BPM tool to model and execute flows, in our new AmdocsONE suite.
    You could take a look at Camunda's site here to find out more about their product, they claim to be open-source.
    Hope it helps.

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    Jonathan Goldberg
    Amdocs Management Limited
    Any opinions and statements made by me on this forum are purely personal, and do not necessarily reflect the position of the TM Forum or my employer.
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