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  • Hi All, I am working for one of the Operator, who is having two different systems for charging and Billing. Billing system is having capability of aggregating all the Usage charges (coming from charging system) and calculate the products charges customer ...

  • That would be my expectation as well but based on the current 697 beta spec it appears there is only a reference to the service order and not the trouble ticket. I'm hoping that it will be enhanced before it goes mainstream.

  • Dear Tyler, To initiate the dispatch ticket for installation or  repiar. As per me we need relation with both Service order and Trouble ticket: 1. When we are requesting for New/update order for installation , we need to have relation with Service order. ...

  • Hi Shivam and Roland There is no obvious connection between service state (on the one hand) and service order/order item state (on the other hand). The service state will typically be set and changed during the flow of a service order, such that when ...

  • Hi Shivam, As regards the relationship between Service Order and Service Order Item states, TMF641 indeed refers to consistence rules that should exist between them. For me it is not clear whether those rules shall be part of future TMF assets or are ...

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