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  • Can we set some KPI for BSS GDR ------------------------------ Ashish Sharma Ncell ------------------------------

  • hi I think the Togaf framework can help you TogaF framework is used for different industries Best Regards saieed noori Tic Company ------------------------------ saieed noori TO BE VERIFIED ------------------------------

  • Dear all, Framework for telecom industry like as eTOM, SID, TAM, metrics,... now, I would like to ask that : Is there have the Frameworks or process models like eTOM, SID in the Manufacturing Industry and if possible, what is it? Thanks! #DigitalEcosystems ...

  • Hi Francis, I believe in multichannel communication and it is important to keep personal connections with larger enterprise customers they want to know that there is a reliable person that handles their account, so much easier to extend the relationship.  ...

  • I was reading GB922 doc when describes " The scope of this phase focuses only on dispatchable Field Force Management, not call center workforce (customer facing) or NOC (network facing). The gap analysis and revision of this Field Force model ...


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